Awesome experience, timely and more than fair regarding the charge!

Took my 2019 Mazda CX-5 in for an oil/filter change. Courteous, friendly service advisor. Comfortable, clean waiting area. Fast, efficient service. Over the years, I?ve bought three Mazdas at this dealership and had all service work done there. Wouldn?t go anywhere else!

Service at West Ridge Mazda is always great. Gregg is always pleasant and easy to work with.

Best customer service on the planet!! I can?t recommend them enough!!

Great service! Friendly staff. Love my vehicle too. Would hooky recommend.

Great! Service and facility were awesome. Cars are great too

The dealership provided excellent and prompt customer service.

Great! My whole experience at West Ridge Mazda was great!

I came in for an oil change. The staff was very friendly & willing to answer any questions l had. Excellent service

Great service when car purchased and when in for oil change/tire rotation

Everyone was so helpful and accommodating and the whole process was very smooth! Their customer service is outstanding.

Friendly, knowledgeable and professional staff. I have leased 3 vehicles from Mazda of West Ridge and more than likely would do so again

Great customer service. Remodeled facility looked very nice.

Fantastic! The salesman actually recommended a CX-5 after talking to me about what my driving needs were like? I walked in there looking for a CX-9! I truly felt and believe he was trying to put me in the right car, not just trying to sell me something! The process was very comfortable? no high pressure or upselling; just making sure I got what was right for me.

Service is always great and done in a timely manner

The staff at Mazda of West Ridge goes above and beyond to make each customer feel safe, comfortable, and to give the best experience possible. They?re friendly and welcoming, and take their time addressing any questions or concerns you might have. As a young woman, it can be an intimidating process buying a new car, but I?m so glad my first experience with a dealership has been with Mazda of West Ridge. I can?t recommend this team enough!

Routine service that was well done. Enjoying the car.

I love my Mazda CX-5 and the best place to get a Mazda is Mazda of West Ridge in Rochester NY. See Jesse Cicione for the top experience in buying, leasing and service.

New Facility, new routine! I dropped the car off and waited in the waiting area. The service personnel replaced the front breaks, fixed a tire rim leak, replaced a wiper blade and cleaned off the back-up camera. All items were taken care of in a timely manner and completed right the first time. I'm very satisfied with the work performed.

Excellent place to do business. Amazing facility and knowledgeable staff.

Steve Palladino was very professional and worked hard on my behalf to secure the car I was interested in

Have purchased 2 vehicles from Toby- loved working with him- Service has been great! Drove in because a warning light was on at 4:00 in afternoon- they got me right in - same day- answered all of my questions about services and options- provided loaner vehicle and had problem fixed the next day along with other services I requested. Appreciate the convenience

I was in and out quickly. I love the new system with the video and work estimate text while you wait.

Always the best service and sales Experience Jessie?s team second to none.

Quick and easy. Told Steve what we needed and how much money we had to spend and he made it happen in a matter of a couple hours. My wife was busy with the kids at home and her car was our lease that was up so Steve followed me home in the new car to make sure we got it the same day.