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Mazda of West Ridge Testimonials A sincere THANK YOU to all our favorite customers!
Toby was a blast! He had great patience with my 19 year old. Love the cx5! Thanks again Toby!
I love the video inspections provided each time I have my car in. It provides assurance I'm getting the best service and trust what the recommendations are. The customer sevice is some of the best I've ever experienced. I won't go anywhere else.
Our salesman Toby was very informative, patient, and personal. Would definitely recommend him.
My experience with Mazda of West Ridge, a Transitowne dealership, was superb from the moment I walked in the door to the time I left with my new vehicle. Matt and Jesse were accommodating, informative, and professional. Walking me through all the options in trim levels, financing, and providing me with what I needed to make an informed decision. The process was enjoyable and I love my car. It’s affordable, stylish, and I have peace of my mind knowing that its reliability is top notch. If you’re in the market, I highly recommend Mazda of west ridge and all Transitowne dealers. Class acts!
Took my car in for an oil change and inspection. I waited for the car. The experience was great. Their waiting room is comfortable with coffee, tea or water. A tv and internet. A video showed the process of what they did on the car. I am impressed with Mazda of West Ridge. I would recommend them to everyone.
Always amazing service!
I recently purchased a Mazda CX-50, and the entire experience was exceptional! Matt, the salesperson, was an absolute pleasure to work with. From the moment I walked in, he was attentive, professional, and genuinely invested in making sure I found the perfect car. He patiently answered all my questions, provided detailed information about the CX-50’s features, and never made me feel rushed or pressured. Matt’s friendly demeanor and deep knowledge of the vehicle really stood out, making the process not only smooth but enjoyable. Tiara in finance truly went above and beyond to accommodate some specific requests I had, which made the whole transaction even more seamless. Her attention to detail and willingness to go the extra mile did not go unnoticed. As for the CX-50, I couldn’t be happier! It’s stylish, comfortable, and packed with features that make every drive a pleasure. I highly recommend both the car and the incredible team I worked with.
Quick and efficient. The staff are knowledgeable and pleasant to deal with.
Mazda of West Ridge is the absolute best place to do business! This place doesn't feel like a dealership... or a shop.. but more like a family atmosphere. They take care of you quickly, efficiently, professionally, and with care and compassion. Definitely recommend! Jenn
Very friendly staff, made everything easy I can’t say how pleased I am with the hole experience.
Love Judy at Mazda of west ridge she has helped me with 2 cars now and I couldn’t ask for a better person to work with!!
My wife and I had a great experience the other day. We meet with Judy, our salesperson, and she did an amazing job helping us lease not 1 but 2 vehicles. She did an AMAZING job staying within our budget, and getting us the best deals. She was extremely friendly, fair, and to the point. We were in and out in under 2 hours (including shopping, test drives, trade in inspection, and making a deal) on the first day, then returned at a more convenient time, which Judy came in on her day off for, to do the final paperwork (also very quick ~30min) and pick up the vehicles. Overall a great experience with great customer service, fast and efficiency with our time, great deals within our budget, and ultimately 2 very nice, comfortable, & safe vehicles! (1 CX-30 premium plus trim & 1 Mazda 3 hatchback)
Had the pleasure of doing business with Toby Thomas on Saturday. Not only was he very friendly but also very knowledgeable. He was able to answer the 1000 different questions I had with this being the first car Id have in my own name. He was also very reachable and accommodating. Definitely will be reaching out down the line when I’m ready for a new Mazda. But overall I was and still am very very happy with the customer service Toby provided as well as my new CX-5. Thank you for everything Toby :))
Fabulous experience.
Great service and very efficient
Great and awesome service and easy to work with. I love my CX-90 ev. Only had it 3 days but it is amazing!
They have treated me very well with both my 2019 Mazda 6 and my 2023 CX50.
Matt made the difficult decision on choosing a car so much easier! He responded quickly to my online request even thought it was outside of business hours and set an appointment for the next day. I test drove 3 Mazda's (2 used CX 30's and 1 2024 Mazda3). Afterwards, he spent a lot of time going over a variety of financing ideas. I went home to think further, came up with more questions which Matt answered promptly and I finally made a decision. Matt took care of ALL the details, including the return of my rental car, and Tiara patiently took me through all of the paperwork. Two days later I drove away in my new 2024 Mazda3! What a great experience! I would highly recommend Mazda of West Ridge to anyone looking for a car.!
Great experience. Toby is a wonderful salesman.
Great Salesman! Easiest car purchase ever !! No pushy salesman and the whole team was fabulous to work with ! I will never shop around again!
Extremely happy with service .That’s why I take it to Mazda at West Ridge .
Service was quick and thorough. Technician was friendly.
Thank you to the service department. I was on vacation and had a problem with my infotainment system and they helped over the phone. Made navigating home safe for us . Service has been good to me since my purchase there and this was above and beyond!!
Great Service always!! The video they provide is extremely helpful and gives you great access into the health of your vehicle and what could be coming down the road! A++ to the service crew
Great experience, quick and easy process! Judy was professional and friendly. A++!
Welcome to Mazda of West Ridge
Our finance center works with a few different lenders and all sorts of credit histories. Once you've selected the right vehicle for your lifestyle, we'll make sure you're approved for your lease or loan and comfortable with all that it includes. We aim for affordable monthly payments and low-interest rates, so you can drive home feeling nothing but excitement about your next car.
Auto Service & Quality Parts
Your vehicle's health is also a priority of ours, which is why you can always schedule a service appointment with our expert technicians when your vehicle needs maintenance or repair. We only use the highest quality parts on the market – certified parts that come straight from the manufacturer -because we only offer the best to our customers. We'd be happy to show you around, highlight your options, and take you for a test drive with any model you're interested in whenever you have some free time. Swing by and see us here in Spencerport, NY whenever you're able to, and we'll get right to work.
Mazda of West Ridge Spencerport, NY
4692 W Ridge Rd, Spencerport, NY 14559
Hours
Sales
- Monday - Tuesday, Thursday: 9:00 AM - 7:00 PM
- Friday - Saturday: 9:00 AM - 5:00 PM
Service
- Monday, Thursday - Friday: 8:00 AM - 5:00 PM
- Saturday: 8:00 AM - 4:00 PM
- Tuesday: 8:00 AM - 7:00 PM