Customer Testimonials
I recently purchased a Mazda CX-50, and the entire experience was exceptional! Matt, the salesperson, was an absolute pleasure to work with. From the moment I walked in, he was attentive, professional, and genuinely invested in making sure I found the perfect car. He patiently answered all my questions, provided detailed information about the CX-50’s features, and never made me feel rushed or pressured. Matt’s friendly demeanor and deep knowledge of the vehicle really stood out, making the process not only smooth but enjoyable. Tiara in finance truly went above and beyond to accommodate some specific requests I ...
Quick and efficient. The staff are knowledgeable and pleasant to deal with.
Mazda of West Ridge is the absolute best place to do business! This place doesn't feel like a dealership... or a shop.. but more like a family atmosphere. They take care of you quickly, efficiently, professionally, and with care and compassion. Definitely recommend! Jenn
Very friendly staff, made everything easy I can’t say how pleased I am with the hole experience.
Love Judy at Mazda of west ridge she has helped me with 2 cars now and I couldn’t ask for a better person to work with!!
My wife and I had a great experience the other day. We meet with Judy, our salesperson, and she did an amazing job helping us lease not 1 but 2 vehicles. She did an AMAZING job staying within our budget, and getting us the best deals. She was extremely friendly, fair, and to the point. We were in and out in under 2 hours (including shopping, test drives, trade in inspection, and making a deal) on the first day, then returned at a more convenient time, which Judy came in on her day off for, to do the final paperwork (also very quick ~30...
Had the pleasure of doing business with Toby Thomas on Saturday. Not only was he very friendly but also very knowledgeable. He was able to answer the 1000 different questions I had with this being the first car Id have in my own name. He was also very reachable and accommodating. Definitely will be reaching out down the line when I’m ready for a new Mazda. But overall I was and still am very very happy with the customer service Toby provided as well as my new CX-5. Thank you for everything Toby :))
Fabulous experience.
Great service and very efficient
Great and awesome service and easy to work with. I love my CX-90 ev. Only had it 3 days but it is amazing!
They have treated me very well with both my 2019 Mazda 6 and my 2023 CX50.
Matt made the difficult decision on choosing a car so much easier! He responded quickly to my online request even thought it was outside of business hours and set an appointment for the next day. I test drove 3 Mazda's (2 used CX 30's and 1 2024 Mazda3). Afterwards, he spent a lot of time going over a variety of financing ideas. I went home to think further, came up with more questions which Matt answered promptly and I finally made a decision. Matt took care of ALL the details, including the return of my rental car, and Tiara patiently took me through ...
Great experience. Toby is a wonderful salesman.
Great Salesman! Easiest car purchase ever !! No pushy salesman and the whole team was fabulous to work with ! I will never shop around again!
Extremely happy with service .That’s why I take it to Mazda at West Ridge .
Service was quick and thorough. Technician was friendly.
Thank you to the service department. I was on vacation and had a problem with my infotainment system and they helped over the phone. Made navigating home safe for us . Service has been good to me since my purchase there and this was above and beyond!!
Great Service always!! The video they provide is extremely helpful and gives you great access into the health of your vehicle and what could be coming down the road! A++ to the service crew
Great experience, quick and easy process! Judy was professional and friendly. A++!
I purchased a used car and was completely satisfied with both the salesman Matt M. and the service department who lived up to the 100% satisfaction guarantee! Thank you 🙂
Seemed to go well. Oil and filter change and a software update to solve an issue. Had to wait 3 weeks to get in though? 🙁
I had torn one of my tires on the curb and needed to replace it. The Mazda tech suggested that I buy two tires since the other front tire was almost down to the wear bars. They had the tires replaced and balanced in the blink of an eye. Very satisfied customer.
Finding Mazda of West Ridge was a serendipity experience to say the least. I had an appointment with a different dealership, but ended up here (we live 70 miles west and are unfamiliar with the area). I was looking to replace my beloved 2019 CX-5 Signature with another, but I didn't like the totally dark interiors in the Signatures. Matt Maclean was wonderful in suggesting trying a Carbon Turbo and it was a perfect fit. I won't deal with our local Mazda sales department due to a recent, poor experience so having such a smooth and pleasant transaction was pure ...
My daughter and I had a great experience at West Ridge Mazda. Anyone looking to purchase a new or used Mazda should definitely stop in and ask for Shawn.
Had a great experience purchasing a certified used vehicle from Tony here. He went out of his way to send us home with the car same day including helping out with a few follow-up items that were taken care of. An update had to be made to the software and the service dept was also top notch. Highly recommend going to talk to Tony if they've got something you're in the market for!
I just purchased my first new car in 12 years. Everyone at Mazda is West Ridge made this experience so simple. Matt reached out to me right away to get me in for a test drive, he had 2 vehicles all set up and ready for me to see. He was courteous, professional and listened to what I was looking for. We were so thrilled with everything that we said yes that night. Our scheduled time to pick up the new vehicle went smoothly. Tiara in finance was wonderful. Thank you both for making this experience a great one! I love my ...
Mazda is hands down better than any dealership experiences I have had in recent history.
Amazing service, amazing car, and definitely a place I will go for maintenance! Everyone was kind, especially since my baby was with me the whole time. They made everything really easy and explained every detail so I had no questions when I left. Thank you especially to Judy and Greg, you guys are awesome!!
Good service. Good staff. Reasonable rates for maintenance such as oil changes.
This is my 4th or 5th lease from Mazda of West Ridge. Judy is wonderful to work with and always makes the process easy.
Had my 50,000 mile checkup. Was impressed with the video I was sent to document their work. Professional and trustworthy dealership to do the work on my Preferred 3 baby.
Mazda of West Ridge is the best! Judy is wonderful and is so nice. We have bought/leased several cars through her. The service department is also wonderful. I never have to wait a long time and they are very friendly. I highly recommend.
Judy was amazing! Met my car needs and was super easy to work with! I would recommend her 100 times over! Thank you Judy!
Great staff. Toby, my Sales rep was outstanding. Listened to our needs and was able to answer all of our questions
Great experience with Judy purchasing my Mazda CX-90! What a beautiful car!
Awesome service!
Had a great experience with Salesman Toby Thomas. Purchased a 2024 Mazda CX 5 Premium SUV & it went smoothly. Toby spent time explaining the important features & called to follow up to see how things were going. Very happy so far with my new "ride". 🤗
Had an amazing experience leasing my second mazda from judy. She is a true professional in all aspects and she genuinely cares about my well-being and customer satisfaction. I would recommend anyone to see judy at Mazda of West Ridge!
The process of getting into a new vehicle was so easy! Staff was patient and extremely friendly!
Had a wonderful buying experience at Mazda West Ridge with my sales rep, Judy She was amazing
Great experience, great Customer Service, very accomodating
Phil and his staff are efficient, friendly and they do great work. I've always had great experiences with them.
Great service! Oil change and tire rotation completed under an hour! The video update sent to me was a special touch! Great job Mazda of west ridge!
Excellent service with a Friendly and Outgoing staff.
BEST EXPERIENCE. EVERY TIME!!!
Very good Customer Service. Video detail shows need work, I was allowed to see my vehicle in the mechanics bay in verify. I thought that was reassuring. Though you can probably find work for less, I had the peace of mind knowing it is done right and work is certified record which is a plus for resale.
Outstanding car buying experience. Matt was great!
Great service and people !!
I just leased my second CX 30 with Judy Salatino!!! We went in for another reason and left with my brand new car !!!! My husband will be leasing his 4th Mazda with Judy very soon !!! She goes above and beyond to make sure we are getting a great deal !!!! Thanks you West Ridge Mazda and Judy Salatino
THE BEST!! Phil and Team.. super accommodating!!
Overall it went very well and the sale went very quickly.
While browsing the Mazda lot we were approached by Judy and asked if we needed any help. From there my whole car buying experience became easier. She was able to answer every one of our questions and offer additional information to assist in my shopping experience.
Best experience ever , got a great deal
Very good experience buying a new CX-5 from Mazda of West Ridge. They offered the best price in the area, Matt was a friendly and responsive salesperson, and Tiara in the finance department was kind and courteous. Best thing about it all, I was not given the runaround and I did not feel pressured. The car buying experience was as smooth as how my new Mazda runs! Thank you!
Great Service. Would recommend to anyone.
Great experience. Judy Salatino was extremely friendly, helpful, and informative.
Mazda of West Ridge and all of the staff have taken great care of us from the beginning of working on my old car to each step with the new..
Fast, polite service!
Made the appointment through the Mazda app, easy with a few clicks. Got me in and out while I waited with a cup of coffee and checked out the new Mazdas. I'm glad I made the switch from the other Mazda dealer. I'm very peticular with my MX-5. Better service! Keep up the great work!
I'm currently driving my fifth Mazda 3, having originally started with a new 2009 sedan (which I still own) and eventually traded up to four new Soul Red hatchbacks since then. Without question, Mazda of West Ridge has been my preferred Mazda dealer for my three most recent Mazdas. During the past six years, I've dealt extensively with Matt MacLean and Jessie Cicione. Our negotiations for new vehicles were probably best described as being "spirited" but, in the end, we agreed on a fair deal that we could both live with each time. My dealings with Matt and ...
As always, the best service department around. I was provided a video walk thru by the technician who explained everything that was done as well as things to keep an eye on in the future. I know my car is in trusted hands. Special shout out to Brian Kehrer and Jesse Cicione
Worked with Tony Paulino on getting my first ever lease, a 2024 CX-30. He was very kind and informative. He made the process super quick and painless. I would definitely recommend him to anyone looking for a new vehicle with Mazda! Love my new car.
Judy made this a really great experience- she listened to what I was looking for, answered all of my questions, and I never felt rushed or pressured. She was responsive to all of my questions via email as well as in person, and I left with the car I wanted. I would recommend her to anyone. She also took the time to walk me through all the features on the new vehicle to make sure I felt confident with how everything worked. I had a great experience and I'm genuinely thankful that Judy works in this business.
I called to test drive a CX30 I saw on Mazda website. Went next day and Toby Thomas had car ready for me. I tested it, mazdas drive so nicely. I bought the CX30 in gray, red leather seats, beautiful. Toby did all the paperwork, explained updates to me, hooked up my phone to sync with car. I have now bought 4 mazdas. I financed final balance with Mazda 36 mths zero interest. And took car home that day. Great cars, wonderful staff. Also they have serviced my cars and are prompt and reliable. Thank you Toby and Mazda!!!
I purchased 4 tires and had them installed. They got the job done and their price was more than competitive.
Polite. Professional. Timely service.
Excellent
Toby and the team at Mazda of West Ridge were great to work with! I would highly recommend them.
What started out as a very good experience has turned very sour. I purchased a CPO Mazda from Matt Maclean sight-unseen based on his description of the vehicle. Overall I am happy with purchase and the entire remote purchase process was very easy. I was told that the less than 3 year old car with 17k miles was in perfect condition without any blemishes and was freshly detailed and waxed by their dealership. I purchased the car for asking price, plus I paid for cost to ship it out of state to my home. When the car arrived, it appeared at ...